Support at Home
Support at Home in Castlemaine and Mount Alexander Shire
You’ve worked hard to make a home. Of course, you want to enjoy it for as long as possible. But sometimes you need help with the things you used to do that aren’t so easy anymore.
Where do we deliver?
We delivers Support at Home in Castlemaine and across Mount Alexander Shire. We also deliver in:
- Maldon
- Newstead
- Guildford
- Harcourt
- Elphinstone
- Chewton
- Campbells Creek
- Taradale.
How does it work?
- Up to eight levels of support and funding, tailored to individual care needs.
- A consistent national pricing structure across all aged care providers.
- A care model that prioritises the rights and preferences of individuals.
- Improved transparency and stronger safeguards for consumers.
What types of services are included?
- Clinical and health-related support such as nursing, physiotherapy, and other allied health services.
- Personal care assistance with tasks like dressing, bathing, and managing medications.
- Help with everyday household chores, including meal prep, shopping, gardening, and cleaning.
Who’s eligible?
Those aged 65 and older, or 50 and older for Aboriginal and Torres Strait Islander peoples.
Why choose us?
Dhelkaya Health can provide you with the supports and systems you need to live each day.  We know first-hand how daunting the aged care system is to access. That’s why we are ready to help you with all stages of your journey:
- navigating government websites
- undergoing assessments
- finding the right services
- getting started.
We’re happy to be your local guide. You might not know what services would be best for you – that’s OK. We can provide you with suggestions and recommendations.
We’re here to help you identify what type of help at home is right for you.  You can mix and match these to suit your needs and preferences. Â
Our carers can help you with your personal care needs, do some laundry, take you to the shops. Our range of services are designed to suit your living situation. The driver’s seat is yours!
Pricing schedule
You can read more about our fees by downloading our Support at Home service rates and fees schedule.
About Support at Home
Support at Home is a new government-led approach to in-home care for older people. It was brought in Aged Care Act in November 2025.
It consolidates several current programs—including Home Care Packages, Short-Term Restorative Care, and parts of the Commonwealth Home Support Program (CHSP)—into a single, more adaptable system.
The full details are available to read in the Support at Home program handbook.
A focus on rights and transparency
One of the core principles of Support at Home is a rights-based approach to aged care. This means services are delivered in a way that respects your independence, values your preferences, and protects your dignity.
A Code of Conduct sets clear expectations for all aged care providers and workers. Standardised pricing applies across the sector to ensure fairness.
Dhelkaya Health will always provide clear, upfront information about fees and changes to fees.
